Patient Information on COVID-19

Information for our patients:

The physicians and staff of Digestive Disease Group, PA and The Greenwood Endoscopy Center are proactively taking extra precautions during the current COVID-19 pandemic. It is our obligation to protect you as well as our staff. In order to continue to provide the best care possible, we are implementing a screening process before you may enter our building. 

Screening Process

Your temperature will be taken, you will be asked about travel and upper respiratory symptoms. If you have traveled or are positive for symptoms, your appointment will be rescheduled. If you are sick, please stay home and call to reschedule your appointment so that you don’t arrive and then cannot be seen. We are also asking that anyone accompanying you, please wait in their vehicle on-site to limit the number of patients in our waiting area for social distancing.

Telehealth Services

If you are scheduled or need to be scheduled for routine office services or feel you may be at risk, you may take advantage of the relaxed restrictions by Medicare on telehealth services.   You must give us a call to initiate the visit. Please understand that this takes the place of a face-to-face visit and will be billed to Medicare. If you have a Medicare Advantage plan, you will need to contact your individual plan to be sure it is a covered benefit. SC Healthy Connections (Medicaid) will also cover telehealth services, but you must check for benefits if you are covered by a Medicaid Advantage plan. We are receiving information that some private insurers such as Aetna, BCBS and Cigna will also cover these visits. But again, check with your individual plan for their policy on coverage.

Additional Information

Up to date information may be found on the Medicare, SC Medicaid and CDC websites listed below. Every individual must do their part to restrict the spread of this virus. Please follow the recommendations and the guidelines from the CDC in order to protect you, your family and our community. We will continue to provide needed services to our patients unless we are ordered by the governor to close our doors. Updates should they occur, will be posted on our website http://www.digestivediseasegroup.com/ and our Facebook page Digestive Disease Group (Greenwood, SC). 

We appreciate the privilege of providing your GI care and thank you in advance for understanding any inconvenience due to this worldwide health emergency.

The Physicians and Staff of Digestive Disease Group, PA and The Greenwood Endoscopy Center

 

https://www.cms.gov/newsroom

https://www.scdhhs.gov/

https://www.cdc.gov/coronavirus

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